Refund Policy

1. Refund Eligibility

We offer refunds for our services under the following conditions:

• Within 30 days of purchase for unused services
• If the service is not as described
• Technical issues preventing service usage (after reasonable troubleshooting)

2. Non-Refundable Items

The following are not eligible for refunds:

• Services used or consumed
• Digital downloads after access
• Subscription services after the billing period

3. How to Request a Refund

To request a refund, please contact our support team at support@figa-engine.com with:

• Your account email
• Order number or transaction ID
• Reason for the refund request

4. Processing Time

Refund requests are processed within 5-10 business days. Approved refunds will be credited to the original payment method.

5. Partial Refunds

In some cases, we may offer partial refunds based on usage or specific circumstances. The amount will be determined at our discretion.

6. Contact Information

For refund requests or questions about this policy, please contact us at:

• Email: refunds@figa-engine.com
• Support: support@figa-engine.com